Mobile Network QoS & QoE Benchmarking

ORIENTEK is a specialized ICT solutions provider delivering advanced Quality of Service (QoS), Quality of Experience (QoE), benchmarking, and performance optimization services for telecommunications networks.

Proven Experience

ORIENTEK has successfully delivered a nationwide QoS audit program for a regulatory authority, covering multiple operators and technologies.

  • Multi-operator benchmarking
  • Nationwide execution scale
  • Regulatory-grade reporting
  • Decision-level analytics

Technology Scope

  • 2G / 3G / 4G LTE and LTE-Advanced
  • VoLTE and VoNR performance
  • 5G NR (NSA & SA)
  • Fixed Wireless Access (FWA)
  • IoT and M2M connectivity
  • Indoor, outdoor, and mobility scenarios

KPI Framework

Coverage & Radio

  • RSRP, RSRQ, SINR, RSSI
  • 5G SS-RSRP, SS-SINR
  • Coverage availability & Handover success

Voice & Data Services

  • Call Setup Time & Success Rate
  • Voice MOS quality & Drop Rate
  • Throughput (DL/UL) & Latency
  • Web browsing performance

5G & QoE Applications

  • 5G availability and accessibility
  • NSA vs SA performance
  • Video streaming & Gaming latency
  • Messaging and OTT services

Methodology

A scientifically structured methodology ensures precise, neutral, and compliant execution:

  • Drive testing, Walk testing, and Hotspot testing
  • Peak and off-peak testing
  • Statistical sampling based on population and geography
  • Multi-phase validation (audit + verification)

Business Value

ORIENTEK enables organizations to:

  • Ensure regulatory compliance
  • Benchmark operators objectively
  • Improve customer experience
  • Support data-driven decisions and identify performance gaps